top of page
Privacy Policy
At Cascadia Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website or booking our services, you consent to the practices described in this policy.
​
Information We Collect
​
We may collect the following types of personal information:
  • Personal Identification Information: Name, email address, phone number, and physical address provided when booking services or filling out our contact form.
  • Trip Details: Pick-up and drop-off locations, requested dates and times, and any specific needs for transportation (e.g., wheelchair accessibility).
  • Payment Information: Billing address and payment details to process transactions securely.
  • Device Information: IP address, browser type, and device details automatically collected when you visit our website.
  • Cookies and Usage Data: Information collected via cookies to improve website functionality and user experience.
​
How We Use Your Information
​
We use the information we collect for the following purposes:
  • Service Delivery: To schedule rides, confirm bookings, and provide transportation services tailored to your needs.
  • Customer Support: To respond to inquiries, provide assistance, and handle requests.
  • Payment Processing: To securely process payments for our services.
  • Improving Services: To analyze website usage, optimize our services, and enhance user experience.
  • Marketing Communications: To send updates, promotions, or service-related announcements (you can opt out anytime).
​
Sharing of Information
​
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
  • Service Providers: With trusted partners who assist in delivering services (e.g., payment processors or IT support).
  • Legal Obligations: If required to comply with legal obligations, protect our rights, or prevent fraud.
  • Consent: With your explicit consent for any other purpose not listed here.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
​
Cookies and Tracking Technologies
​
We use cookies to improve website functionality and personalize your experience. Cookies may collect anonymous data such as:
  • Pages visited on our website.
  • Time spent on the site.
  • Referral sources (e.g., search engines or social media).
You can manage or disable cookies via your browser settings.
​
Data Retention
​
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Once your information is no longer needed, it will be securely deleted.
​
Children’s Privacy
​
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.
​
Third-Party Links
​
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.
​
Changes to This Privacy Policy
​
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting on our website. We encourage you to review this page regularly.
​
Contact Us
​
If you have any questions, please contact us at:
​
​
​
​
bottom of page