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Terms of Use
Definitions
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Welcome to Cascadia Services. By accessing and using our website or scheduling transportation services with us, you agree to comply with and be bound by the following Terms of Use. If you do not agree to these terms, please do not use our website or services.
 
For the purposes of these Terms of Use:
  • "Cascadia Services" refers to the Non-Emergency Medical Transportation (NEMT) company providing services as described on this website.
  • "Services" means the transportation services provided by Cascadia Services, including but not limited to senior transportation, wheelchair transportation, and long-distance medical transfers.
  • "Website" refers to www.cascadianemt.com owned and operated by Cascadia Services.
  • "User," "You," or "Your" means any person accessing or using the website or booking services with Cascadia Services.
  • "Driver" refers to Cascadia Services' employed or contracted personnel responsible for operating vehicles and assisting passengers.
  • "Passenger" means any individual transported by Cascadia Services.
  • "Booking" refers to a confirmed reservation for transportation services provided by Cascadia Services.
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General Information
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Cascadia Services provides Non-Emergency Medical Transportation (NEMT) and related services. Our website is intended to offer information about our company, services, and the ability to book or inquire about transportation.
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User Responsibilities
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By using our website or services, you agree to:
  • Provide accurate, current, and complete information when booking rides or submitting inquiries.
  • Use our website solely for lawful purposes.
  • Refrain from attempting to disrupt or damage our website through hacking, data mining, or other harmful activities.
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Booking Policies
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  • Reservation Requirements: To guarantee availability, we recommend booking at least 24–48 hours in advance.
  • Confirmation: All bookings are subject to confirmation. We will provide details, including pick-up times and driver information, upon confirmation.
  • Cancellations: Clients must notify us of cancellations at least 24 hours before the scheduled pick-up time to avoid cancellation fees.
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Payment Terms
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  • Payment for services must be made as per the agreed terms when booking.
  • Accepted payment methods may include credit/debit cards, electronic payments, or other options as specified at the time of booking.
  • Any disputes regarding charges must be raised within 30 days of the trip.
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Service Limitations
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Cascadia Services reserves the right to refuse service in the following circumstances:
  • If a passenger’s behavior poses a safety risk to the driver or others.
  • If the transportation request falls outside our service areas or operational hours.
  • In the event of extreme weather or conditions that may compromise safety.
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Liability Disclaimer
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While we strive to provide timely and reliable service, Cascadia Services is not responsible for:
  • Delays caused by factors beyond our control, such as traffic, weather, or road conditions.
  • Missed appointments due to client delays in pick-up readiness.
  • Loss or damage to personal belongings during transportation.
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Intellectual Property
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All content on this website, including text, images, logos, and other materials, is the property of Cascadia Services and protected by copyright laws. You may not copy, reproduce, or distribute any content without prior written permission.
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Privacy Policy
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Your personal information is protected under our Privacy Policy. We are committed to safeguarding your data and using it solely for the purposes outlined in the policy.
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Changes to Terms
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Cascadia Services reserves the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these terms regularly.
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Governing Law
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These Terms of Use are governed by the laws of the State of Ohio. Any disputes arising under these terms shall be subject to the jurisdiction of courts located in Canton, Ohio.
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Contact Us
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If you have any questions, please contact us at:
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